Services

Customized Business Telephone System Recordings
For 3Com ^® NBX ^® Telephone Systems
Last Word Voice Productions provides personal greetings, messages, and menus to match the system prompts of 3Com’s NBX telephone systems (in the same voice). Your businesses can now have one uniform voice representing communications throughout your entire organization.

To discuss your particular business needs and to order personalized recordings for your NBX, please contact your NBX dealer for assistance and pricing information.  Your dealer will also be able to install the recordings onto your system.

For Other Business Telephone Systems
Last Word Voice Productions will create friendly custom recordings for just about any type of telephone system.  To discuss your particular needs, please contact your dealer or Last Word Voice Productions directly .

Services include:

•    Multiple takes for each recording.
•    Professional recording, processing and digitizing of your prompts.
•    A quality check on all recordings.
•    Quick turn around time.
•    Free changes made within one week of audio file delivery.

Customizable recordings include:

Day and Night Greetings  -   Greet your customers differently depending on what time of day it is.  In the evening, let them know your business is closed and what your normal business hours are.   Be Informative...

Holiday Greetings  -   Have a special greeting answer your calls on important holidays.  Let your callers know your special holiday hours and relay holiday wishes.  You can have a unique greeting for every holiday.   Be Ready...

Automated Attendants  -   If you have multiple phone numbers in to your business, you can have a different automated attendant greet your callers depending on the phone number they dialed.  If they dialed your sales number, greet them with a personalized sales department message and provide information to smoothly direct them to the appropriate sales department or individual best suited to handle their call.   Be Professional...

Hunt Group/Call Center Messages  -   Guide your callers quickly and smoothly to the right department or individual by providing clear, uncluttered, informational menus.   Be Organized...

Department Mailboxes  -   When all of your agents are busy assisting callers, direct the overflow to a mailbox where they can leave their important message - and you can let them know you will get back to them as soon as possible.  Be Responsible...

For recording demos: click here .
For sample scripts: click here .

Music/Marketing on Hold
While your callers are on hold, reassure them that their call is important to you. Provide useful information as they wait - like new promotions or company news.  Last Word Voice Productions can produce the right music on hold for your company.

For sample general MOH phrases: click here .
For ideas to help you customize your MOH: click here .

Telephony Prompts and Voice Applications
If you are a telephone system manufacturer, voice mail manufacturer and/or developer looking for the right friendly and effective voice for your telephone system, ACD, Call Center or other voice messaging application, please contact me for more information and/or demos.

Voice Overs for Videos and Web Applications
If you produce eductional or informational videos, or design and create web demos/projects involving the need for voice overs, please contact me for more information about how Last Word Voice Productions may be able to provide you with the right voice you need for these special projects.